Subprocessors
Last updated: 2026-10-27
Pending lawyer review. Version 2026-10-27.
These vendors handle data for Alex. Jobber, Gmail, and the other systems your company connects are your company's own providers that Alex acts in with the access you grant; they are not subprocessors. We tell company owners by email at least 14 days before a new vendor handles their data.
| Vendor | Purpose | Sees | Terms |
|---|---|---|---|
| Anthropic | AI model | Messages, memories, and the details from connected systems needed to answer | No training; answers are processed in the US, conversation summaries may be processed elsewhere |
| Supabase | Database and sign-in | Everything at rest | Data processing agreement |
| Fly.io | Application hosting | Everything in memory | Data processing agreement |
| Amazon Web Services | Key management, sign-in and account email | Encrypted keys, email addresses, and the emails we send | Data processing agreement |
| ImprovMX | Forwards mail sent to support@ and security@alexhq.ai | What you write to those addresses | Email forwarding terms |
| Sentry | Error reports | Scrubbed errors | No session replay |